Guide to cancelling bonus on Genting Casino
Published Abhay Majumdar 
Are you a player on Genting Casino and want to cancel your bonus? Genting Casino is a popular online gambling platform, known for its wide range of games and attractive bonuses. However, there may be instances where you want to cancel a bonus for various reasons. This step-by-step guide will walk you through the process of canceling a bonus on Genting Casino.
Step 1: Log in to your Genting Casino account
To begin the process, you need to log in to your Genting Casino account. Enter your username and password in the designated fields and click on the "Log In" button. If you don't have an account, you can sign up for one easily on their website.
Step 2: Go to the "My Account" section
Once you are logged in, navigate to the "My Account" section. This is usually located at the top of the page or in the main menu. Click on the "My Account" tab to access your account settings.
Step 3: Locate the "Bonuses" tab
Within the "My Account" section, look for the "Bonuses" tab. This tab will contain information about the bonuses you currently have on your account. Click on the "Bonuses" tab to view the details.
Step 4: Select the bonus you want to cancel
Once you are on the "Bonuses" page, you will see a list of the bonuses associated with your account. Locate the bonus that you want to cancel and select it. This will bring you to a new page with more specific details about the bonus.
Step 5: Cancel the bonus
On the bonus details page, you should see an option to cancel the bonus. This may be in the form of a "Cancel" button or a checkbox. Click on the designated button or check the checkbox to cancel the bonus. Confirm your cancellation if prompted.
Step 6: Verify the cancellation
After canceling the bonus, double-check to ensure that it has been successfully canceled. You may receive a confirmation message or see a change in your account balance reflecting the cancellation. If you encounter any issues, reach out to Genting Casino's customer support for assistance.
Note: It's important to read the terms and conditions associated with each bonus before canceling. Some bonuses may have specific rules or wagering requirements that need to be fulfilled before cancellation.
Congratulations! You have successfully canceled a bonus on Genting Casino. Remember to review their bonus policies and terms regularly to make informed decisions about your account.
Canceling Bonus on Genting Casino: Step 1
To cancel a bonus on Genting Casino, you need to follow a simple process. The first step is to log in to your Genting Casino account using your username and password.
If you do not have an account yet, you will need to create one. Go to the Genting Casino website and click on the "Sign Up" button. Fill in the required details, such as your name, email address, and date of birth. Choose a username and password for your account.
After creating an account or logging in, you will be directed to the Genting Casino homepage. Here, you will find the "My Account" section. Click on it to access your account settings.
In the account settings, look for the "Bonuses" or "Promotions" tab. Click on it to view the bonuses currently available on your account.
Find the bonus you want to cancel from the list. Click on the "Cancel" or "Remove" button next to the bonus to initiate the cancellation process.
Keep in mind that once you cancel a bonus, any remaining bonus funds and associated winnings will be forfeited. Make sure you understand the terms and conditions of the bonus before canceling it.
Guide to Cancelling Bonus on Genting Casino: Step 2
Once you have successfully logged into your Genting Casino account, you will need to navigate to the "My Account" section. To do this, locate the menu bar at the top of the page and click on the "My Account" tab.
Within the "My Account" section, you will see a list of options on the left-hand side of the page. Look for the option labeled "Bonuses" and click on it to proceed.
After clicking on the "Bonuses" option, you will be directed to a new page where you can view all the bonuses associated with your Genting Casino account. Locate the specific bonus you wish to cancel and click on the "Cancel" button next to it.
A confirmation pop-up window will appear, asking you to confirm your decision to cancel the bonus. To proceed with the cancellation, click on the "Confirm" button.
Once you have confirmed the cancellation, the bonus will be removed from your account, and any associated funds or winnings will no longer be available for use. Keep in mind that cancelling a bonus may result in the forfeiture of any remaining bonus funds or winnings, so consider your decision carefully before proceeding.
If you encounter any issues or have further questions regarding the cancellation process, we recommend contacting Genting Casino's customer support for assistance.
Step 3: Contact Customer Support
Once you have decided to cancel your bonus on Genting Casino, the next step is to contact their customer support team. 1Win has a dedicated customer support team that is available 24/7 to assist you with any issues or questions you may have.
You can contact the customer support team through various methods, including live chat, email, or phone. To ensure a smooth and efficient cancellation process, it is recommended to use the live chat option as it allows for real-time communication and instant responses.
Here are the steps to contact the 1Win customer support team:
- Visit the 1Win website and navigate to the "Support" or "Contact Us" section.
- Click on the live chat option to initiate a conversation with a customer support representative.
- Provide your account details and explain that you wish to cancel your bonus.
- Follow any additional instructions or requests from the customer support representative.
- Confirm the cancellation of the bonus with the customer support representative and take note of any reference or confirmation number provided.
It is important to keep a record of your conversation with the customer support team for future reference.
Remember:
Customer support is there to assist you, so do not hesitate to reach out to them if you encounter any difficulties or have any questions during the bonus cancellation process.
How to Cancel Bonus on Genting Casino: Step 4
After logging in to your Genting Casino account, go to the "My Account" section by clicking on the respective tab at the top right corner of the website.
Once you are in the "My Account" section, scroll down to the "Bonus" tab and click on it.
Step 4: Cancel the Bonus
In the "Bonus" tab, you will see a list of all the active bonuses that are currently available on your account.
Find the bonus that you want to cancel and click on the "Cancel" button next to it.
A pop-up window will appear asking you to confirm the cancellation of the bonus. Click on "Yes" to proceed with the cancellation.
After confirming the cancellation, the bonus will be removed from your account and any remaining bonus funds or winnings derived from the bonus will be forfeited.
It is important to note that once a bonus is canceled, it cannot be reinstated or reactivated.
If you have any further questions or need assistance with canceling a bonus on Genting Casino, you can contact their customer support team for help.
Step 5: Contact Customer Support
If you have followed the previous steps and are still unable to cancel your bonus on Genting Casino, your best course of action is to contact their customer support team.
To get in touch with the customer support team, you can try the following methods:
- Live Chat: Visit the Genting Casino website and look for the live chat feature. Click on it to initiate a chat with a customer support representative.
- Email: Send an email to the Genting Casino customer support team at support@gentingcasino.com. Make sure to include your account information and clearly state that you want to cancel your bonus.
- Phone: Call the Genting Casino customer support team directly at +44 20 7208 2564. Be prepared to provide your account details and explain that you would like to cancel your bonus.
When contacting customer support, be polite and clearly explain your issue. Provide any relevant information they may need to assist you in canceling your bonus. Remember that the customer support team is there to help you, so try to remain patient and understanding throughout the conversation.
Once you have successfully contacted the Genting Casino customer support team, they should be able to guide you through the process of canceling your bonus and answer any further questions or concerns you may have.
Final Step: Cancelling Bonus on Genting Casino
Once you have reviewed all the necessary information and made a decision to cancel your bonus on Genting Casino, follow these simple steps:
- Log in to your Genting Casino account using your username and password.
- Click on the "Account" tab located in the top right corner of the homepage.
- Select the "Bonuses" option from the dropdown menu.
- A list of all your active bonuses will be displayed. Locate the bonus you wish to cancel.
- Click on the "Cancel" button next to the bonus you want to cancel.
- A confirmation message will pop up, asking you to confirm the cancellation. Click on "Yes" to proceed.
- The bonus will be cancelled, and any associated funds will be removed from your account.
It is important to note that once you cancel a bonus, you will not be able to reactivate it or claim any remaining funds.
By following these steps, you can easily cancel your bonus on Genting Casino and manage your account effectively.